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Contact phone:
for calls within Russia
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FAQ

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FAQ

What industries can benefit from using the scanner?

The solutions offered by Sveza SmartLine have a wide range of applications in various industries. Our proprietary scanning process can be modified to work on almost any sheet material.

What are the storage requirements for fuel briquettes?
Store fuel briquettes in a dry place away from direct sunlight and moisture.
Sveza SmartLine scanners need specialized maintenance?

No specialized maintenance is required.

What is the shelf life of fuel briquettes?
Fuel briquettes have an unlimited shelf life at the right storage conditions.
Who provides servicing and repairs?

Our very own technicians do! We employ a team of highly qualified and knowledgeable technicians who guarantee efficient service for all of the products we offer, and will answer any question in no time.

What is the cost of delivery?
The cost of the delivery depends on the parameters of your order. Contact us for details.
Does the scanner work with outdated equipment and process controls?

Our technicians will evaluate your conditions and offer the best possible solution.

What is firewood equivalent of fuel briquettes?
One pallet of fuel briquettes is equivalent to five cu. m of firewood.
Where do you deliver?

We deliver all over Russia!

What are your fuel briquettes made of? How are your fuel briquettes better than softwood briquettes?
We use clean birch sawdust to produce fuel briquettes. Fuel briquettes made from birch sawdust have very low ash content, do not release any harmful or odorous substances when burning, and have a high calorific value (all parameters are confirmed by independent lab testing).
Where are the scanners manufactured?

The scanners are manufactured in Russia.

Are fuel briquettes suitable for bathhouses and saunas?
Yes, our fuel briquettes are a perfect choice for bathhouses and saunas! Many public and private bathhouses across Russia choose SVEZA fuel briquettes.
How do you pack firewood?
We pack our firewood in mesh bags. The weight of one bag is 12.5 kg.
What is the moisture content of your firewood?
We offer kiln-dried firewood with moisture not exceeding 20%.
What is the packaging volume of birch log peeler cores?
One packaging unit of birch log peeler cores equals 0.9–1.2 m3.
What is the handling method for firewood, birch log peeler cores, and log trims?
Firewood is handled with a forklift or manually. Side and rear unloading is possible. For birch log peeler cores, a manipulator is used for top loading into the customer’s truck. For log trims, a wheel loader is used for top loading into the customer’s truck.
What is the conversion factor for log trims?
The conversion factor for log trims is 0.5.
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5 Fanernaya St., Pontonny, 196643 St. Petersburg
Physical address, office, for correspondence
Bldg. 2, 112 Obukhovskoy Oborony Ave, 192012 St. Petersburg.
Phone
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for calls within Russia
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